Meet Kathryn, Senior Front Hall Host at Bike & Boot Scarborough

You’ll always be greeted by a friendly face when you arrive at our Scarborough seafront hotel!

In this Q&A, we spoke to Kathryn, our Senior Front Hall Host. We found out her favourite thing about Scarborough, what she likes best about her role, and her advice on how to make a great first impression.

Tell us about yourself and your role at the hotel. What is your previous experience and how did you become a Front Hall host?

My role at the hotel (and that of my team) in my eyes, is to be the face of Bike and Boot. We are the first to see the guest on arrival and we are the last to see the guest on check-out.

I have been employed in hotels since the age of 19. I have worked in most parts of the country, including the Lake District, Oldham, Manchester, Surrey, Kent and London.

I have experience in virtually every hotel role, including being a Chambermaid, Waitress, Secretary, working in HR and wages, Food and Beverage Manager, Restaurant Manager, Working in the Bar and Reception, Duty Manager, Wedding Organiser, and eventually Deputy General Manager at a hotel in Oldham.

Bike and Boot interested and intrigued me as soon as I saw the job advert, and the position even more so once I had an interview. I would be a Host rather than a Receptionist sat behind a desk – what could be more enjoyable?

What is the best thing about your job? What do you enjoy the most?

The best thing about my job is talking to people! I do like to chat and I’m able to do that, being a Host rather than a Receptionist. The self-service kiosks do the checking in and out, so I’m able to have a conversation with people as they arrive or check-out, rather than being bogged down with paperwork.

Do you have any advice on how to give a great first impression?

First impressions are really important in the hotel industry – you have only one chance to do it!  Always smile, be polite and be helpful.  When guests arrive with us, sometimes they have had a bad journey, or the kids or the dog may have been upset in the car. When they arrive, all they want to do is get in the room and start their holiday. We can make that happen by making their check-in as swift as possible, and helping take some the stress away from them.

If you could recommend one dish from the Bareca menu, what would it be and why?

My favourite item off the menu would be the Beetroot and Goats Cheese Flatbread, plus the Vegan Burger. I’m a pescetarian, so these two items are great and really tasty.

What’s your favourite thing about Scarborough and why?

My favourite thing about Scarborough is the wonderful sunrises we get, over the sea. Every one of them is different, but just as spectacular as the one previous.  When I do an early shift my ‘office’ looks out over the bay – a view I will never get sick of.

What’s your favourite dog breed and why?

This is a difficult one – as we get so many dogs in our Scarborough hotel it’s hard to choose. So many dogs are really pleased to see you and enjoy a bit of pampering, and others are just so cute.  From Yorkshire terriers to Great Danes, we have had them all I think.  If I had to choose, I would go with a Lhasa Apso or a Jack Russell!

It’s back to school season and that means lots more time without little people to worry about (yay!). It’s been lovely having the kids about in the summer hols, but now it’s time for the parents to have a break.

Here at Bike & Boot we’re all about enjoying yourself in the wildest ways, and we’ve picked out our top ideas for couples activities whilst on holiday in Scarborough.

1. Make friends with alpacas at Thorny Beck

What better way to soak in the glorious views of the North Yorkshire Coast than with an alpaca by your side? Escape from the everyday hustle and bustle with a calming walk along the forestry and pastures, accompanied by a new furry friend you handpicked yourself. Thorny Beck is open all year round so if it rains, al-pac-a coat (get it?!). Ps. dogs are still our fave.

Hotel in Scarborough

2. Walk (or fall) on water at North Bay Railway

Ever wanted to roll around on water in a giant plastic ball? At the North Bay Railway you have the chance – lucky you. If you’re really feeling brave then try the skytrail adventure- a two level rope bridge and beam course that’ll be sure to get your heart-rate up. Just try to avoid activities too soon after your fish and chips!

Holiday in Scarborough

3. Take a tour in Terror Tower

We promise our showers aren’t as scary as the one in the Bate’s Motel, but if you want to double-check then you can. Reignite your fear of the dark on this tour of genuine famous film sets from thriller movies. If you’ve got the guts to take the walk then be our guest (and don’t worry, we wont turn off ALL the lights at night…).

Scarborough Hotel

4. Watch a live performance at the Stephen Joseph Theatre

Our seaside town is full of artistic culture and we love this vintage theatre. Soak up the magic of the arts and visit the lovely Eat Me Cafe. The Stephen Joseph Theatre was established in 1955 on the first floor of the public library, and was the home of the FIRST theatre-in-the-round company in England. Shakespeare who?

Scarborough Hotel

5. Relax onboard the Regal Lady

You might not expect much excitement from an ex-war boat but this Dunkirk Little Ship has history and fun inside, with the chance to explore the Dunkirk memorabilia or even visit the cinema room. This pimped-out boat also has a bar so you can enjoy the beautiful view of the Scarborough Harbour with a pint in-hand. And if you really want to get into the spirit, you can take a ride on their smaller passenger boat, the Spirit of Dunkirk, which makes trips into the bay. Sorted!

Scarborough Hotel

6. Stumble out of the Stumble Inn

It wouldn’t be a holiday without a few drinks, and if you love that small pub vibe then you’ll love it here in Scarborough’s first micropub. The cosy atmosphere at the Stumble Inn makes it a great place to finish a long day (after visiting the Bareca, of course), with the chance to sample one of their five real ales or 10 ciders and perries before you buy. Just like us, they’re very dog friendly so bring your pooch along too!

Scarborough Hotel

7. Visit Scarborough’s Open Air Theatre

We know what you’re thinking- another theatre? Yes…but hear us out, this one is actually a music venue. Originally built in 1930, the Open Air Theatre is the biggest in Europe. The Queen herself relaunched it in 2010 and since it’s revamp it’s seen artists from the likes of Boyzone to Elton John on it’s stage. If Scarborough’s good enough for Elton, what more do you need to know?

Scarborough Hotel

So there’s our top picks for things to do in Scarborough as a couple. It’s time to leave the kids at home and come and see what all the fuss is about!

Most people would agree that there’s nothing better than a good old bike ride. The feeling of soaking in the crisp air whilst pedalling along – it’s truly unmatched.

However, do you feel like the ride is over all too quickly? Or generally underwhelming? Missing a little spark? Well have no fear, as Fat Lad at the Back is here to share some of our top tips to have the best ride of your life.

Explore nature’s backyard

Some people cycle to achieve PB, lose weight or simply to get from A to B. It sounds a bit boring, doesn’t it? And it’s those types of rides that you end up forgetting about your surroundings. If you really think about it, it’s incredible to find out what’s lurking beyond the towns and city centres. Fields full of flowers, breath-taking views, friendly animals and so much more. So, why not turn off the Strava for a day and go out and explore. Just see where a single path might take you, as you never know what you might discover.

Dress to the max! 

Comfort is key – especially when you’re cycling. No one wants to bear the continuous ache of sore plums or end up catching a chill from the British breeze. Our solution? Easy. Getting yourself kitted out in the best gear, of course!

The perfect way to start off with a strong outfit is to start with a good jersey. Using top quality, Italian technical fabrics with unique designs, our cycling jerseys are longer in length and have more room across the shoulders, chest and around the middle for a perfect fit, that will leave you looking and feeling great. If you’re a sleek style rider, we recommend our Incognito or Horizon jerseys. Or if you want something with a bit more character, then our Pie and Cake jerseys are perfect for you (and these are available in long sleeves if you want to be extra warm in the colder months!).

Hotel in Scarborough

Now for the bottom half. We don’t want to toot our own horn, but this is where we really shine. Our padded bib shorts are known for their top-quality comfort as the foam moulds to the body of the rider, to provide the best support where needed (and they look pretty stylish too).

Hotel in Scarborough

Next up is a jacket! By using the latest fabrics, our jackets give you the best protection from all of the elements whilst still being breathable. Perfect for layering up!

And finally, you can’t go wrong with a few accessories! Like our socks, caps and neck doo dahs, they’re the ultimate finishing touches to any look. Then you’re raring to go! And not only will you feel comfortable, but you’ll look FLABulous too!

Have a cheeky catch up

Riding with friends instantly makes the experience better. It makes you feel less lonely, is great support and moral when you need it – with enough laughs to supply you throughout the week ahead. So why not use your rides for a good old catch up!

If you’re in the market for some cycling pals, then check out our FLAB social rides. Ran by volunteers of the Fat Lad At The Back community, it’s a place where like-minded people meet and ride together. Everyone is welcome, whatever your ability.

Happy tummy, happy people

If your ride doesn’t have a scheduled cake or pie stop then you’re cycling wrong! It’s almost criminal! By having an end destination or little stop along the way, you can muster more motivation to keep going when it gets tough. It makes you want to pedal faster as you’ll be one step closer to tasting a sweet treat. Plus it’s always good to give yourself breaks to make sure you don’t burn yourself out. Did you know it’s rumoured the more cake stops there is, the happier you’ll become.

Have fun! 

It sounds cheesy but go and have fun! And with our top tips your rides will be far from boring. So go out and get cycling!

To find out more about us at Fat Lad at the Back, visit our website: https://fatladattheback.com/

10 Rules for a Yorkshire Hotel

Not just any hotel can be a Yorkshire hotel you know – we’re made of strong stuff! There’s lots of unwritten criteria our hotel in Scarborough has to meet in order to earn our keep. Here are 10 rules we have to follow….

1.It’ll always be reyt

No matter what, everything will always be all well and good in the end. Your dog’s got a sandy bum? It’ll be reyt. Seagull stole your fish and chips? It’ll be reyt. A motto to live by, if you ask us.

2.Offer a proper brew

There is only one tea in our county, and that’s Yorkshire Tea. Fact. To introduce our guests to the good stuff, we give out free hot drinks in our Retreat and even serve a dedicated gin in the Bareca!

3.Always turn the big light on

If you didn’t know already, the ‘big light’ is the main light in a room. Even if the light is small, that’s what we call it. As a proper Yorkshire hotel, we make sure we’re lit up like Blackpool Illuminations for your arrival.

4.Owt’s better than nowt

Translated: anything is better than nothing. True to this value, we give out plenty of freebies including teatime cake, hot and soft drinks, unlimited use of our film club and more. You lucky thing!

5.Know the difference between dinner and tea

Around here, dinner is your midday meal and tea is what you have on an evening. We serve both at our Bareca and don’t take reservations – but we might look at you odd if you get your dinner and tea mixed up.

6.Don’t be mardy

No matter what, you’ll always see us with a smile – not just from our staff, even our windows grin. I mean, who could be down in the dumps when you’re surrounded by so many cute and happy hounds in our dog-friendly hotel?

7.Red roses don’t exist

At our Scarborough seafront hotel, we’re very against red roses. Who cares if they’re romantic? The Yorkshire white rose is the only flower for us, thanks very much.

8.Offer up a bargain

We like to avoid the cries of ‘”ow much?!” in our hotel by offering up some fantabulous special offers. Check out our Wheels & Deals page if you don’t believe us.

9.Always look a bobby dazzler

You can guarantee we’ll always be looking our best for our guests. Our hotel was spruced up by interior designer Rachel McLane Ltd, who made us stand out from the crowd with bikes on the walls, carpeted lifts and flip-flop clocks. You’ll not find another seafront hotel as cool as us!

10.Have pride in tha’s roots

Not that you can tell, but in true Yorkshire hotel style we’ll talk about our region as much as we possibly can. We’d be surprised if you can get a word in edgeways.

We do hope we’ve persuaded you that our Scarborough seafront hotel has what it takes to be in Yorkshire. Join us for a sleepover and book your staycay today.

Meet Kathryn, Senior Front Hall Host at Bike & Boot Scarborough

You’ll always be greeted by a friendly face when you arrive at our Scarborough seafront hotel!

In this Q&A, we spoke to Kathryn, our Senior Front Hall Host. We found out her favourite thing about Scarborough, what she likes best about her role, and her advice on how to make a great first impression.

Tell us about yourself and your role at the hotel. What is your previous experience and how did you become a Front Hall host?

My role at the hotel (and that of my team) in my eyes, is to be the face of Bike and Boot. We are the first to see the guest on arrival and we are the last to see the guest on check-out.

I have been employed in hotels since the age of 19. I have worked in most parts of the country, including the Lake District, Oldham, Manchester, Surrey, Kent and London.

I have experience in virtually every hotel role, including being a Chambermaid, Waitress, Secretary, working in HR and wages, Food and Beverage Manager, Restaurant Manager, Working in the Bar and Reception, Duty Manager, Wedding Organiser, and eventually Deputy General Manager at a hotel in Oldham.

Bike and Boot interested and intrigued me as soon as I saw the job advert, and the position even more so once I had an interview. I would be a Host rather than a Receptionist sat behind a desk – what could be more enjoyable?

What is the best thing about your job? What do you enjoy the most?

The best thing about my job is talking to people! I do like to chat and I’m able to do that, being a Host rather than a Receptionist. The self-service kiosks do the checking in and out, so I’m able to have a conversation with people as they arrive or check-out, rather than being bogged down with paperwork.

Do you have any advice on how to give a great first impression?

First impressions are really important in the hotel industry – you have only one chance to do it!  Always smile, be polite and be helpful.  When guests arrive with us, sometimes they have had a bad journey, or the kids or the dog may have been upset in the car. When they arrive, all they want to do is get in the room and start their holiday. We can make that happen by making their check-in as swift as possible, and helping take some the stress away from them.

If you could recommend one dish from the Bareca menu, what would it be and why?

My favourite item off the menu would be the Beetroot and Goats Cheese Flatbread, plus the Vegan Burger. I’m a pescetarian, so these two items are great and really tasty.

What’s your favourite thing about Scarborough and why?

My favourite thing about Scarborough is the wonderful sunrises we get, over the sea. Every one of them is different, but just as spectacular as the one previous.  When I do an early shift my ‘office’ looks out over the bay – a view I will never get sick of.

What’s your favourite dog breed and why?

This is a difficult one – as we get so many dogs in our Scarborough hotel it’s hard to choose. So many dogs are really pleased to see you and enjoy a bit of pampering, and others are just so cute.  From Yorkshire terriers to Great Danes, we have had them all I think.  If I had to choose, I would go with a Lhasa Apso or a Jack Russell!

Hotel for Dogs: How Our Scarborough Hotel Caters for Man’s Best Friend

At Bike and Boot, we believe that dogs deserve holibobs too. That’s why we’ve designed our hotel to be the best dog friendly hotel in Scarborough (and possibly the world!), so that no canine is ever left behind.

Hounds really are our VIPs. That’s why we’ve shared the many ways we look after our favourite furry friends, from serving them a poochy pint to giving them a cut and blow dry.

Sniff & Snooze

Everyone needs a comfy place to sleep at our hotel – even hounds. All of our doggy designated rooms are pet friendly, and come with a vet bed, making them pawfect for your favourite family member.

As humans probably won’t join them on the floor overnight, we also provide each pup with a complimentary toy to snuggle up to. A new stuffed bff will be waiting in your canine’s bed, ready to greet them after their long day of beach walks and greeting other dogs with a bum sniff.

The Dog’s Dinner

Dogs are completely welcome in our Bareca restaurant, where we serve special doggy beer- the only place in Scarborough where you can have a pint with your pooch! Bowls of water are also available for those that prefer a lighter option.

We’d love for your dog to pull up a chair at the table, but they must remain on the floor whilst humans dine on our delish dishes. But hey! They can drool over their owner’s delicious grub- then drown their sorrows in their puppy pint when they don’t receive a bite.

Roam Free

When we say dogs are welcome, we mean it! They have full access everywhere in the hotel (other than our dog-free rooms, boo). This includes our Film Club, where doggies can put their paws up and relax in front of their favourite films. Lady and the Tramp anyone?

They can also curl up in the retreat and enjoy some doggy dreams whilst their human plays chess or settles down with a good book.  Peace and quiet is in the air here… until it’s time for walkies again, of course.

Prune Your Pooch

Here at the Bike and Boot, we have our very own doggy paradise, aka the Wadobi. Dogs can hop up onto our washing and grooming stations, grab a posh blow dry and make use of our poochy pamper products. Bliss!

When you’re ready to get muddy again, the Wadobi is also stocked with walking maps of the local area, so you and your pet pal can explore to your heart’s content. You’ll both be expert explorers before you know it.

Paddles Galore!

Our hotel’s seafront location is perfect for that essential activity- chasing seagulls on the beach! There are some restrictions on Scarbados’ North and South Bay in the summer season, but there are still designated places where dogs can do zoomies on the sand.

What’s more, just a few miles south of Scarborough is a well-hidden gem – Cayton Bay. Surrounded by colossal cliffs, this quiet, dog-friendly beach allows pooches to prance along its shores all year long. Shh, don’t bark about this secret spot too loudly!

So, what are you waiting for? Bring along man’s best friend and let them sample our pet friendly Scarborough hotel for themselves. You can book your dog to stay with us for £15 a night, per hound. Go on…

Meet Jay Clements, General Manager at Bike & Boot Scarborough

Our Scarborough hotel is kept in tip-top shape by Jay Clements, the General Manager of our seaside escape. He makes sure everything always runs smoothly and never fails to look after our guests.

In our latest Q&A, we caught up with Jay and asked him what a typical day looks like for him, the best thing about working in Scarborough and most importantly – his favourite dog breed.

Tell us about yourself and your role at Bike & Boot.

I’ve been working within hotels for over 20 years and have been living and working in Scarborough for over a decade. I’ve predominantly worked within the more formal and traditional hotels and restaurants. But, having grown tired of the formality and constraints within the industry, the innovation and vision given from Bike & Boot and its owners was a very exciting opportunity to me.

My role as General Manager here at the Bike and Boot involves working closely with the team in promoting and setting the stage for Scarborough’s newest hotel.

What is the best thing about your job? What do you enjoy the most?

The best thing about my role, so far, has been seeing Bike & Boot being transformed from a vision to physical reality, which customers and staff can experience and enjoy. In the short time we were open in summer 2020, we far exceeded all occupancy levels and the feedback we received was immensely rewarding for all involved.

I’ve loved being involved in this project and can’t wait to see what is in store for the future of Bike and Boot Inns around the UK.

What does a typical day look like for you?

Outside of the daily management requirements and core responsibilities required within my role, no two days are the same. Ranging from assisting with service in the Bareca to choosing the monthly film within our Film Club, my days at Bike & Boot are far from normal!

It must be pretty cool to work at a seafront hotel! What is your favourite thing about Scarborough?

Over recent years, it’s great to see further investment in the town and the opportunities and enjoyment that it produces for us all.

Scarborough is an all-round great town to work and relax in. From eating chips on the beach to cycling along the cinder tracks, Scarborough is a place you can take in at your own pace.

In my free time, I do enjoy when I can get out on my mountain bike in Scarborough and surrounding areas, yet I’m mostly dedicated to the new addition to my life and family – Mia Clements. She was born on new years day!

Finally, what’s your fave dog breed?

It has to be a Red Setter – I had one as a child called Paddy.

Meet Simon Kershaw, Brand & Development Director at Bike & Boot Inns

Our Scarborough hotel wouldn’t exist if it wasn’t for Simon Kershaw. One of the top dogs at the group, Simon had an idea to create a leisure-based hotel that was perfect for bikers, hikers, surfers and dog owners. And in July 2020, our hotel opened its doors.

In this Q&A, we quizzed him on Bike & Boot, the post-lockdown staycation boom and the future of hospitality.

Firstly, tell us about yourself and your role at Bike & Boot.

I’m responsible for the growth of Bike & Boot Inns through site acquisition and development, together with the evolution of the brand itself. No two days are the same.

What was your vision behind the Scarborough hotel? Has this been fulfilled?

Simon Rhatigan and I believed that there was a gap in the market for a leisure-based brand that was fit for purpose in the 21st century. The hotel was to accommodate the adventure traveller, and offer a different way to stay in rural locations. It would be informal, yet deliver a brilliant experience.

So far Scarborough has exceeded our expectations and we look forward to opening our Peak District hotel in spring 2022.

Staycations are predicted to boom after lockdown. What are your thoughts on this?

Staycations offer great experiences. We are so incredibly lucky to live in this country so let’s recognise that, celebrate the fact and holiday here in the UK. There is so much fun to be had in the nostalgic seaside town of Scarborough and it’s home to the first Bike & Boot hotel!

We can’t wait for the Peak District property to open! What can you tell us about the new hotel?

Located in the heart of the Peak District, our Hope valley hotel will have 60 bedrooms and a great Bareca, as well as fantastic Wadobi facilities for bikes, dogs and walkers. More to be revealed soon – keep checking our social channels.

Finally, what do you think the future of hospitality looks like?

Hospitality must be experience-driven to meet the demands of a more sophisticated public. This does not mean expensive or grand, though such places have their place, a hotel should leave the guest smiling and wanting to come back for more.